Should Businesses Start Investing In Augmented Reality App Development?

By Margaret West


Modern marketing strategies are heavily centered around online platforms. Now, thanks to AR (augmented reality), the marketing world is entering an era where it will be possible to merge the digital and physical experiences. This will certainly change the paradigm of how advertising works, which is why most businesses are now considering augmented reality app development.

While the purchase funnel has several crucial stages, motivating customers to take the leap from consideration to buying is the holy grail. This is why some businesses are now using scannable AR app technology to include some interactive content into the overall design of their packaging. As a result, customers can easily view what's inside the packaging to see what it actually looks like, beside exploring other configurations of the item.

While ads have traditionally been displayed in a 2-dimensional interface, AR has opened up a whole new range of possibilities. From allowing viewers see display ads in their peripheral vision to injecting more detail into your ads, your options are endless here. You could even bring your posters to life by combining them with augmented reality; this is a good way to make your messages pop off the page.

If you ask most consumers, a trouble-free shopping experience is something they would really appreciate. One of the ways stores can enhance convenience within their premises is to provide shoppers with maps and directions on how to get to certain areas. Augmented reality apps can not only make this possible, but you could also use them to provide virtual in-store tours of your store.

Traditionally, one of the biggest challenges e-commerce merchants have faced is the lack of a mechanism through which customers can interact with products. However, AR has effectively dealt with this issue by allowing customers interact more intuitively with merchants. By solving such issues with a revolutionary computing platform, one can add an element of fun into the buying process, all while providing more value to shoppers.

Most businesses struggle to attract new customers, mainly due to the hefty costs incurred in the process. Luckily, there's an affordable solution, which is to leverage the power of AR to bridge the gap between the physical and digital worlds. No matter what your products are, it's possible to find something you could transform into 3D artwork, which you could then use to create an unforgettable experience for potential customers. For instance, you could use the technology to offer incentives for those who pop into your store by introducing games that indulge their competitive instincts.

Introducing the AR experience into your customer support network can vastly improve the quality of service for end users. With the technology, your agents can guide customers through different processes while pointing things out in a detailed, visual manner. As a result, the whole thing becomes much more efficient for all parties involved. Customers get their issues solved appropriately, and your support staff will certainly appreciate the efficiency.

Although AR technology is still in its infancy stages, you can still start taking advantage of it. And you don't even need to re-invent the wheel; you could simply take advantage of solutions that already exist by making them relevant to your business. Whatever you do, your aim should be to enhance the experience of your customers and push them further into the conversion funnel.




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