For Superior Business Telephone Systems Courtenay Companies Are Looking At VoIP

By Catherine Meyer


The world has become a very small place indeed. More and more businesses are able to compete globally, mainly thanks to the pervasive nature of the internet. Competition is fierce and only those that provide superior products and services, highly efficient customer service and effective communication abilities can hope to thrive. Old technology is simply not good enough to compete in the modern world. It is no wonder that, for business telephone systems Courtenay businesses are seriously considering VoIP.

VoIP is rapidly gaining in popularity, but the technology has been around for some time. It never took off at first, most because it requires a stable connection to the internet. In years gone past, internet access was not available everywhere and connections were often slow and unreliable. Things have changed, however, and today there is hardly a place on earth where one cannot access the internet.

Many companies consider moving to VoIP simply because it holds the promise of big savings on the telecommunications account. This is indeed the case and some users have reported savings of up to fifty percent on their monthly bills. New users quickly discover, however, that while the savings are very good news indeed, there are many other benefits offered by internet based communication.

One of the biggest drawbacks of a traditional PABX has always been the fact that it chains users to their desks. Calls can be made or received only if the caller is physically present at the place where his extension is installed. This had a devastating effect on productivity. Users were restricted in their movements, calls were missed and messages got lost. VoIP allows users to communicate wherever they are.

VoIP users save even more money because there is no need for an installation at every location, branch or building, as was the case with a PABX system. Instead, VoIP is installed centrally and the software is hosted by the service provider. This means that the cost of maintenance is extremely low and there is no need to employ switchboard operators. A central installation also means that downtime is most unlikely.

VoIP does not just free users from their desks. It also frees them from the need to use a specific device in order to communicate. With VoIP, users can use any device capable of accessing the internet. It is not even necessary to always use the same device. This is because the full record of every user is stored in the cloud and accessible at any time and from anywhere.

Many corporate employees have become used to features such as call holding, call forwarding, voice mail and even limited conference call capabilities. VoIP users still have all these features, but they also enjoy many other features designed to make them more productive. There are voice to fax, voice to email, email to voice and even file transmitting features that further enhances the popularity of internet based communication.

There can be little doubt that the popularity of VoIP will keep rising. They are economical, efficient and versatile. One can only wonder what the next development in this technology will be.




About the Author:



No comments:

Post a Comment