The Pros And Cons Of Hosted VoIP Vancouver Island

By Sandra Lewis


Businesses today are incorporating essential things to improve saving and increase productivity. Business VoIP has become popular as technology advances. This is a technology that helps in making calls through the Internet instead of using regular phone lines or mobile phones. Hosted VoIP Vancouver Island converts the analog calls to digital ones traveling through a public or private network. This system is ideal for small and large businesses as it improves communication. There are many benefits and a few difficulties of using this system in a company. Some of them have been discussed in the abstract.

This unit offers flexibility when it comes to connection. A business can have its sales reps in the field connected no matter where they are located. It also provides the connection to project officers or senior officials from remote areas. Furthermore, a business does not incur additional costs when it changes the location. This makes the technology perfect for both small and large companies.

Businesses can choose additional features they need without incurring extra expenses. Such features include voicemails or fax facilities. There are also other calling options like call queuing, call transfer and caller identification that you can choose. Conference calling enables you to host phone meetings with several members without having to be present.

Customers are provided with twenty-four hours of support. This means that the provider oversights and monitors the system throughout. In case of power outages, there is backup power so that the business does not experience disruptions. Moreover, the company providing the service can upgrade the hardware and software without charging their customers.

Installing a traditional system is expensive since you have to buy cables for connection. Besides, the traditional system can only allow you to work with a single account. If you have to give each of your staff a mobile phone, it could be a significant expense added to the business expenditures. However, with Internet telephony, you make cheap calls, and the installation cost of the phone unit is low.

Regardless of the above advantages, the hosted system has several disadvantages. The telephone unit may give poor quality of connectivity due to signal interference. The quality of the connection depends on several factors like the hardware, the kind of service provider you choose, the destination of the call, or your broadband connection.

This system must have an Internet connection to operate. This means that a business must get uninterrupted Internet access, failure to which will result in a lost connection. This is a problem that even the service provider cannot fix. Therefore, businesses with unreliable or no Internet access cannot benefit from the technology.

The monthly rental cost is fixed despite the users a business has. This cost may still add up the same way it does with the on-premise telephone system. This means that even if you pay the fixed charges for every month, there is still a high chance that you may get unexpected extra costs that may be high.

The security of this technology is a significant concern. Like any other technology that relies on the Internet, the VoIP system faces several threats like viruses, malware, call tempering, and identify and service theft. Such risks could endanger the future of a business.




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